Questions & Help

The free tier — the Signal — includes the full reading library, the globe of ancient sites, the birth-alignment tools, a taste of the Earth Scanner, and a few live voice conversations each month. No card required. You can explore most of the platform before you ever pay.

Magna Earth is the living-Earth intelligence — all the daily reports, dashboards, forecasts, alerts and the full scanner. The Work adds the Council voices and the training programs on top. All-Access is everything, unlimited. See the current line-up and prices on the pricing page.

Same access either way. Annual bills once a year and works out to roughly two months free versus paying monthly. You can switch billing period anytime — just email us.

Cancel anytime from your account settings, or email support@magnahistoria.com and we'll take care of it. You keep full access until the end of the period you've already paid for — no clawback, no hassle.

If you're not happy within your first 30 days, email support@magnahistoria.com and we'll refund you — no interrogation. We'd rather part on good terms than keep money from someone the platform didn't serve.

Email support@magnahistoria.com with what you need and we'll send a secure link to your billing details and past invoices. We never handle your card number directly — payments run through Stripe.

Two ways: Google sign-in, or a magic link emailed to you — enter your email and click the link we send. No password to remember or lose.

Give it a minute and check your spam/promotions folder — the link comes from magnahistoria.com. Still nothing? Request it once more, and if it still doesn't arrive, email support@magnahistoria.com from the address you're trying to use and we'll get you in.

Yes — email support@magnahistoria.com from your current address and tell us the new one. We'll move everything over, including your subscription and history.

Most of the audio archive is for members. Make sure you're signed in and on a plan that includes it. If you're already a member and it still won't play, sign out and back in once to refresh your access — and if that doesn't fix it, email us and we'll check your account directly.

Usually a network hiccup — reload the page and press play again; your place is saved. If a specific track fails every time, tell us which one at support@magnahistoria.com and we'll look at it.

This is almost always a brief delay between the payment and your account updating. Give it a minute and refresh. If it's still locked after that, email support@magnahistoria.com from your account email — we can see your payment and switch your access on manually, right away.

It's the living-Earth layer: real-time monitoring of quakes, storms, space weather, the oceans and more, plus daily voiced reports and the satellite scanner. It's a plan of its own, and it's also included in the higher tiers. More on the pricing page.

You control this. Open the alerts preferences (the bell) to set which kinds you get, how often, and where — email, browser, or text. You can set quiet hours and a daily limit, or snooze everything. Want a hand tuning it? Email support@magnahistoria.com.

Email support@magnahistoria.com and tell us what happened — the more detail the better (what you clicked, what you expected, what you got). A real person replies, usually within a few hours.